Definitions and all clauses are in conjunction with our Terms and Conditions of Service.
All information that we collect will be held in a variety of ways, mainly on your computers and servers throughout the world.
The type of information that we will collect will be your name, address, e-mail address, and telephone number. If you subscribe as a Member of our website, financial information such as your payment method (valid credit card number, type, expiration date or other financial information) will also be kept. We may also request other information about your interests and activities, your gender and age, and other demographic information such as your hometown, your gender or your username if you chose to subscribe to the service.
Occasionally we may obtain both personal and non-personal information about you from other organisations, business partners, contractors and other third parties and add it to our account information or other information we have collected (for example address information, purchase history, and demographic information). 2. Information about Others
We use various technologies and applications to collect and store the information from your computer and about your activities on our Website.
We automatically collect information from your browser when you visit our website. This includes your IP address, the type of browser you are using and language, access times, the content of any undeleted cookies that your web browser previously accepted from us, and the referring website address.
We also use a range of other standard Internet technology to track your use of our site. We may include technology in advertisements or promotional or e-mail messages or to determine whether messages have been opened and clicked on. The information enables us to customise the Service we offer on our Website to Users and make sure our advertising campaigns and the Service we offer is as effective as possible.
On occasion other companies and third parties will also display adverts on our site. These companies will also use tracking technology, including cookies. Our website will NOT provide any personal information to these other organisations. This information will allow them to deliver targeted adverts also. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. 4. Use of our information databases
We will use information that we collect about you to: 4.1
deliver the Service that you have requested. 4.2
manage your account details and provide you with customer service; 4.3
perform research and analysis about your use of our Service, Website, or products, services or content offered by others; 4.4
communicate with you by e-mail, postal mail, telephone and mobile devices about products or services that may be of interest to you. 4.5
display content and adverts specifically tailored to your interests on our Website. 4.6
verify your eligibility and deliver promotions and offers. 4.7
enforce our Terms and Conditions. 4.8
manage our business activity. 4.9
perform functions as otherwise described to you at the time of collection of said information. 5. Financial information
We may use financial information or payment method to process payment for any subscriptions or purchases made on our Website, offer you discount, rebate, and other programs, protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. 6. Sharing your information
We want you to give a full explanation of when and with whom we may share personal or other information we have collected about you or your activities on our Website or while using our Services. 6.1
We do NOT share personal information with others except as indicated or without informing you and give you an opportunity to opt out of having your personal information shared. 6.2
We may share personal information with authorized service providers. This may include your name and contact information (including email address) with companies that perform certain services on our behalf. These includes services such as fulfilling orders, providing customer service and marketing assistance, surveys and other features offered through our website. We may also share your name, contact information and credit card information with our authorized service providers who process payments. These service providers may have access to personal information needed to perform their functions but are NOT permitted to share or use such information for any other purposes. 6.3
When you make purchases or any other activity offered through our Website or Service, we may share personal information with the organisations that we partner. When you elect to engage in a particular offer or program, you authorise us to provide your email address and other information to that organisation. We will always provide you with the opportunity NOT to share information with these businesses. 6.4
We may also share our mailing list with selected partners of offers that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by opting out at the time you register for our site, or at any time thereafter by visiting the “Account Settings” page for your account. 6.5
In response to any legal issue, court summons, similar investigative demand or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. If we believe disclosing personal information is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies. 6.6
We may also disclose information in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of insolvency or administration.
We may share aggregated and non-personal information we collect via the use of our Website. We may combine non-personal information we collect with additional non-personal information. We may also share aggregated information with other organisations, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and adverts. Third-party Websites
If you have an online account with us, you have the ability to review and update your personal information online by logging into your account and clicking on you’re my Home and Account Settings pages. You can also review and update your personal information by contacting us at the email address provided below in the “Contact us” section of the Website.
If you choose not to provide us with certain information that may result in you being unable to use certain features of our Website because such information may be required in order for you to subscribe as a member, purchase Services or initiate other transactions on our website.
You can choose to no longer receive commercial or promotional emails from us by visiting the “Account Settings” page of your account. When you register on our website, you will be given a choice as to whether you want to receive e-mail messages about special offers. You may modify your choice during registration on the registration page, or later by visiting the “Account Settings” page associated with your account. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It can take up to 7 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party (such as a service provider) before you have changed your preferences or updated your information, you may have to change you preferences directly with that third party.
In certain places on our site we may ask for your phone number. In those places where we ask for your phone number, we will always tell you how your phone number will be used – either to provide you a service you requested from us or to call you to inform you about one of our products in which you have expressed an interest. We will not call you for marketing purposes unless you provide us your phone number specifically to receive such calls. If you have previously provided us your phone number but no longer wish to be contacted by phone by us, you can visit the “Account Settings” page associated with your account to let us know your wishes. Under our Do Not Call policy you may instruct us not to call you for marketing purposes by informing anyone who contacts you by phone in our behalf that you do not wish to receive marketing calls from us. You can also instruct us at any time not to call you for marketing purposes by informing our Customer Care department by phone or email. We will implement your instructions as soon as possible, and in no event later than 30 days after receiving your instructions. We have policies and procedures in place and train our employees to honour your request. Please note that we may still need to call you for servicing or other non-marketing purposes. Protecting Your Personal Information
We take appropriate security measures to help keep your personal information safe. Only authorised employees are permitted to access personal information, and they may do so only for permitted business functions. We use SSL encryption in the transmission of your sensitive personal information between your system and ours and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.
We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Your Personal Information
When you register on your website, you will be required to fill in a range of information. Such postings may appear on other websites or when searches are executed on Third Party websites that use a search database. PLEASE NOTE - Whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We CANNOT control who reads your posting or what other users may do with the information you voluntarily post, so we recommend you DO NOT post any personal information anywhere in your profile. United Kingdom Only
. Updated: March 30th 2015